Streamlining Business Services Through Robotics,Innovation and Employee Engagement
As technologies advance, services become automated, and the face of the workforce rapidly changes – the importance of a strong Shared Services Leader is critical. In this intimate, finance focused exchange, network with Heads of Shared Services, and learn how they are guiding their enterprises through some of the biggest SS transformations yet.
Through presentations, panel discussions, round tables and 1:1 pre-scheduled meetings with best-of breed solution providers, break down three of the core challenges facing Shared Services leaders:
- RPA: Will it streamline business efficiency and reduce your costs? The impact of RPA on offshoring and outsourcing, and where to go from here.
- Innovation and Disrupters: Creating an agile workplace to deal with the impact of disrupters – encouraging innovation, exploring new technologies and effectively managing cyber risks.
- Employee Engagement: Retraining and maintaining a flexible workforce during transformation – dealing with pushback, encouraging buy-in and keeping the customer front and center.
Group Director Corporate and Shared Services
Head of Finance Transformation
Primary Health Care
Head of Finance Operations A/NZ
Enterprise Services Director
Shared Services and Finance Business Processes Manager
Shared Services Manager
Automotive Holding Group
Group Head of Finance Services
Group Shared Services Manager
Ingham’s Group Ltd
How Is The Exchange Different?
Attendee Qualification Criteria
We qualify all attendees on job function, strategic responsibility, and budgeting authority to ensure you’re guaranteed to meet and engage with an elite group within the contact centre industry.
To learn more about our Attendee Qualification Criteria, please get in touch with us below!
Enquire as a Delegate
Delegate Sales Manager
+61 2 9229 2419
Enquire as a Sponsor
Exchange Sponsorship Director
+61 2 9229 1050
We have been successfully running exchange events internationally for several years. The video below will give you an insight into why the format is so highly regarded by both solution providers and end users.
“A lot of conferences are clearly one after the other in terms of presentations where they don’t give you an opportunity to network, where as this Exchange has a really good mix, we’ve been able to go into the presentations to really learn about the different type of analytical structures and projects but then we have had the chance to talk about it with potential clients afterwards, which has really helped and has been one of the best things”