How can Shared Services drive more value as a data analytics and business insight hub?: A Case Study of Lumino the Dentists and Suncorp

How can Shared Services drive more value as a data analytics and business insight hub?: A Case Study of Lumino the Dentists and Suncorp

As Shared Services Centres optimise transactions processing, a new value-add is emerging that is fast becoming a significant service delivery to the business: data analytics and business insight. These insights drive all kinds of performance improvements, to drive more competitive strategies - from identifying suppliers that take up more time and costs than they should, to discovering that entire process steps are redundant and can be replaced by process automation technology.


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