05 - 06 March, 2019 | Cypress Lakes Resort, Hunter Valley, NSW

Andrew Syros

Head of Financial Control and Shared Services

Exchange Day 2 - Tuesday, 5th March 2019

Tuesday, February 26th, 2019

9:40 AM RPA v OUTSOURCING v OFFSHORING: The Changing Landscape of Shared Services

Deep dive into the various decision-making processes behind selected operating models. Listen to three Heads of Shared Services discuss the good, the bad and the ugly of their selected models, touching on:

  • The reasoning behind their model
  • The end-to-end process it took to implement
  • The benefits and challenges of changing models
  • The impact on the internal workforce and external stakeholders


Exchange Day 3 - Wednesday, 6th March 2019

Tuesday, February 26th, 2019

1:05 PM Effectively Managing Offshore Functions To Improve Financial Control And Shared Services At AMP

4 years ago AMP underwent the process of offshoring their financial control and shared services function. To date, approximately two-thirds of Andrew’s team are based abroad. In this session, hear him discuss AMP’s approach to offshoring, covering:
  • How AMP built an effective offshoring model
  • Strategies used to plan and implement the model
  • How AMP are managing and growing their shared services offshoring model
  • Lessons learned so far

Check out the incredible speaker line-up to see who will be joining Andrew.

Download The Latest Agenda