Head of Accounting Services
Robotic Process Automation is the buzz word across shared services, and it is increasing its prominence in the day-to-day functions of businesses – but should it be used to ‘plug the gaps’ of pre-existing technologies, or is it most effective when it is implemented on a full business scale?
2:15 PM Developing Internal RPA Capabilities to Avoid Over-Reliance on Software Partners: Why Australia Post is Building their Own ‘Bots’
What happens when the capability gap between your solution provider and your staff becomes so narrow that you find yourself solving problems at the same time? Become your own solution provider. In this session, hear how Australia Post:
- Is leveraging a blend of online learning, classroom training & practical hands on coding to get staff building their own bots
- Transferring the most capable staff to an internal automation role
- Getting bots up and running in just 3 weeks